Last updated: July 9, 2026
These Terms of Service ("Terms") govern your use of mainlandwater.com (the "Site") and your communications with 1611998 B.C. LTD., doing business as Mainland Water Pros ("Mainland Water Pros," "we," "us," or "our"). By using the Site, submitting a form, or communicating with us by phone or text, you agree to these Terms.
Mainland Water Pros provides residential water softening and filtration systems, including sales, installation, and related service, in our Lower Mainland service area. Quotes provided on the phone or in writing describe the specific equipment and installation included. Installation is performed by qualified independent installation contractors.
Pricing communicated to you applies to standard residential installations as described in your quote. Unusual site conditions, non-standard plumbing configurations, or additional equipment requested by you may change the final price, which we will communicate before work proceeds. A quote becomes a binding agreement when you accept it and sign the accompanying service agreement.
By providing your phone number to Mainland Water Pros, you consent to receive text messages from us regarding your inquiry, quotes, scheduling, service updates, and follow-ups. Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of purchase.
Reply STOP at any time to opt out. Reply HELP for help, or contact us at (778) 770-4575 or info@mainlandwater.com. Supported carriers are not liable for delayed or undelivered messages.
You agree to use the Site only for lawful purposes. You may not attempt to interfere with the Site’s operation, scrape its content for commercial purposes, or misrepresent your identity when submitting forms. Site content, including text, images, and branding, belongs to Mainland Water Pros and may not be reproduced without permission.
Equipment warranties are described in your service agreement and the manufacturer’s warranty documentation provided at or before installation. Except as expressly stated in a signed service agreement, the Site and its content are provided "as is" without warranties of any kind.
To the fullest extent permitted by law, Mainland Water Pros is not liable for indirect, incidental, or consequential damages arising from use of the Site. Nothing in these Terms limits rights you may have under a signed service agreement or applicable consumer protection law.
These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada that apply there. Any dispute arising from these Terms or use of the Site will be resolved in the courts of British Columbia.
We may update these Terms from time to time. The date at the top reflects the most recent revision. Continued use of the Site after changes means you accept the updated Terms.
Mainland Water Pros, Vancouver, BC. (778) 770-4575. info@mainlandwater.com
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